
TNCCPC’s (Tamil Nadu Citizen Consumer Protection Center) Core Activities
Our overarching mission aligns with the Government of Tamil Nadu’s commitment to ensuring equitable transactions in the purchase of goods and services within the state, upholding consumer rights for all.
Consumer Rights
Right to Safety
The Right to Safety ensures that consumers are protected from goods and services that are hazardous to health or life.
This right empowers consumers to demand safe products and practices.
It allows seeking compensation for harm caused by unsafe products.
Right to be Informed
Consumers have the right to be informed about the products and services they purchase.
Consumers should have clear and truthful information about products.
This prevents deceptive marketing and helps consumers make informed decisions.
Right to Choose
Consumers have the right to choose from a range of products and services at competitive prices.
This right ensures consumers can make choices without undue influence.
It protects consumers from monopolies and unfair market practices.
Right to be Heard
Consumers have the right to voice their concerns and have them addressed.
Consumers can lodge complaints with businesses or relevant authorities.
This right ensures that consumer feedback is taken seriously.
Right to Seek Redressal
Consumers have the right to seek compensation for damages caused by unsafe or faulty products.
This right helps consumers pursue justice when harmed by products or services.
It ensures that there are mechanisms in place for legal recourse.
Right to Consumer Education
Consumers have the right to access information that helps them make informed choices.
This includes information about their rights and how to make safe purchases.
Consumer education programs help raise awareness about safe practices and product knowledge.

