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Our platform helps consumers understand and assert their rights in various transactions and services, ensuring a fair experience. We provide the tools to protect your rights and advocate for justice.

TNCCPC’s (Tamil Nadu Citizen Consumer Protection Center) Core Activities

TNCCPC’s core activities encompass education, research, awareness campaigns, and advocacy. We forge partnerships with grassroots social organizations to bolster public participation, particularly among marginalized and underprivileged communities, in addressing socio-economic concerns, gender equality, and ecological sustainability.

Our overarching mission aligns with the Government of Tamil Nadu’s commitment to ensuring equitable transactions in the purchase of goods and services within the state, upholding consumer rights for all.

Consumer Rights

Right to Safety

The Right to Safety ensures that consumers are protected from goods and services that are hazardous to health or life.

This right empowers consumers to demand safe products and practices.

It allows seeking compensation for harm caused by unsafe products.

Right to be Informed

Consumers have the right to be informed about the products and services they purchase.

Consumers should have clear and truthful information about products.

This prevents deceptive marketing and helps consumers make informed decisions.

Right to Choose

Consumers have the right to choose from a range of products and services at competitive prices.

This right ensures consumers can make choices without undue influence.

It protects consumers from monopolies and unfair market practices.

Right to be Heard

Consumers have the right to voice their concerns and have them addressed.

Consumers can lodge complaints with businesses or relevant authorities.

This right ensures that consumer feedback is taken seriously.

Right to Seek Redressal

Consumers have the right to seek compensation for damages caused by unsafe or faulty products.

This right helps consumers pursue justice when harmed by products or services.

It ensures that there are mechanisms in place for legal recourse.

Right to Consumer Education

Consumers have the right to access information that helps them make informed choices.

This includes information about their rights and how to make safe purchases.

Consumer education programs help raise awareness about safe practices and product knowledge.

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